T&R's - Q&A
T&R's - Irresistibly delicious homemade cakes, cookies, cheesecakes,
 
 
Questions & Answers
 
 
This is our Q&A page which will be updated regularly as we receive more questions.  
 
 
How far in advance should I place my order?
Cake orders should be placed online via email , (Note: Contact us by phone, text and/or email for a quote)  at least 3-4 weeks in advance for all specialty cakes, and at least 2 weeks in advance for all other cake, cookie or cheesecake.  Orders placed at least 3 weeks in advance is preferred for large and specialty cake orders to ensure date availability (with a deposit).   Wedding Cake orders should be placed at least 3 to 4 months in advance with a deposit.  Orders placed within 1 week prior to the event (should we have availability) must be paid in full at the time of the order and may be subject to additional fees.
 
 
Is there a deposit required on orders?
There is a minimum, non-refundable deposit of  30%  of the total order required on all orders.  Wedding cakes require a deposit of at least $100 and full payment due 1 week prior to the wedding date.  Placing an order without a deposit cannot guarantee that your event date will be held (any orders placed with your same date with a deposit take priority).
 
 
Do you offer delivery?
Yes, we deliver to areas in the Anne Arundel County, Baltimore City & County, Bowie and Prince George's County within a 30-mile radius of Glen Burnie for an additional charge.  You can also make arrangements to pick up and transport your cake, however, we will not be held responsible or held liable for damages incurred once you take possession of your order.  We provide you with instruction for safe transport of your cake and/or desserts.
 
 
What types of payment do you accept?
The initial deposit to hold your event is due payable Paypal invoice which we send to you upon confirmation.  Should you opt to pay your deposit via check or cash, it should be received at least 1 week prior to the event date.  The remaining balance of your order can be paid using cash, check, credit card on delivery using the Square and secure payments online through Paypal using debit, credit or Check ACH through your bank account.
 
 
Do you provide your baked goods for catered parties and/or events?
Yes, please contact us with detailed information regarding your upcoming party or event at least 3 - 4 weeks in advance, and we will work with you to provide you with desserts for your upcoming event.
 
 
Is there a store front location to pick up readily prepared baked goods?
No, currently all of our desserts are made-to-order.  Please stay updated with posted events on our website and our Facebook page, as we may list events for the public to attend and purchase ready made desserts.
 
 
What if I don't see a certain flavor icing or fondant I'd like?
Contact us with the flavor that you are looking for and we will let you know if that flavor is available.


Are you a peanut-free bakery and can you provide peanut-free goods?
No, we are not peanut/allergen free.  Our cakes may contain milk, soy, wheat, dairy, eggs, pecans, peanuts and other nuts or processed on equipment that may have had exposure to those products.  At this current time, we can not guarantee a peanut-free environment.

If you have any other questions that have not been addressed in this section, please feel free to contact us!!




 

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